URBANWASH, aware of the demand for the manual and ecological vehicle cleaning service and the advantages offered by this new system, opened its doors in 2008 to offer to the Barcelona automotive sector a comprehensive cleaning and beautification service, incorporating a set of values and work techniques that revalue the system and differentiate it from other cleaning centers.
Urbanwash, is a concept of global service with the aim of guaranteeing the satisfaction of the customer in the cleaning of his vehicle. That is why we have selected the elements that add value to each of our services, from the beginning to the end of the process.
1. QUALITY: We take care of the details in each service, attending in the same way those parts of the vehicle exposed and not exposed to the sight of customer, since all contribute to the good image and sensation of a clean product and outstanding service.
2. IMAGE: We aim to complement the good image of our customers through the good image of their vehicles. A clean car, for us, is the reflection of a customer aware of his image.
3. COMFORT: We want our customers to enjoy their free time in the facilities of Diagonal Mar and its surroundings while we take care of the cleaning and beautification of their vehicle.
4. PROFESSIONALISM: We are trained and committed to make each service a complete success. We have the right products and equipment for every type of service we offer.
5. PUNCTUALITY: We strive to offer the services at the time previously agreed with the client, respecting the priorities of each customer.
6. ADVICE: Our mission is to serve the customer and clarify their doubts to advise professionally on the care of their vehicle.
7. PRICE: We continuously optimize our operating costs to offer the best value for money in the sector.
8. GUARANTEE: Our services have an outstanding quality guarantee. We will correct – at no additional charge – any anomaly or dissatisfaction expressed by the customer, complying with the agreement in the contracting of services.
9. SERVICES: We practice the technique of benchmarking to incorporate new products and state-of-the-art equipment, as well as to expand our portfolio of services.
10. INFORMATION: We give to the customer the necessary tools (web, social networks, stand, telephones, flyers, etc.), to always provide detailed and up-to-date information on our services.
Our values are to offer both individuals and companies in the city of Barcelona and its surroundings, a manual and ecological service of cleaning and beautification of all types of vehicles, using the technology and resources necessary to fully meet the demand and customer expectations while caring for our most precious asset, the environment.
We aspire and work so that, in the medium term, the company is a referrer in the field of ecological cleaning and beautification of all types of vehicles. That is why we want to be pioneers in hand washing without the use of water, we only use top quality ecological products in our work.