Disabled people can access the shopping centre from all the accesses. The shopping centre provides accesses from the surrounding streets and have lifts that connect the 3 floors of the shopping centre and the five floors of the parking, furthermore automatic stairs and ramps are available.
There are special parking spaces for disabled guests in the parking.
Web page accessible for disabled
The Diagonal Mar web page is accessible to people with disabilities, this means that they will be able to make use of the website despite of their disabilities.
Specifically, this means that people with disabilities can perceive, understand, navigate and interact with the Web, and also contribute content.
Diagonal Mar offers free loan of wheelchairs for customers who request the service at the Customer service desk at the 2nd floor (next to Zara).
In Diagonal Mar all toilets are equipped with baby chaning equipment. Toilets are located on the 1st, 2nd and 3 floor of the mall. As well as in the 1st floor of the parking.
Children safe shopping
We provide identification bracelets for children. Ask for it at the Customer service desk on the 2nd floor (next to Zara).
There is a playground at Diagonal Mar, it is located on the 3rd floor, La Terrassa del Mar.
Loan of baby carriers
Diagonal Mar offer loans of baby carriers. To be able to loan a baby carrier you must deposit 30 euros at the Service Information Desk at the 2nd floor (next to Zara). The deposit is returned when the baby carrier is given back.
Loan Backpack Baby
At Diagonal Mar we offer you baby backpacks. You must deposit 30 euros for the loan of the backpack. The deposit is returned when the return of the backpack is made. You can apply at the Information Point located on the 2nd floor (in front of Zara).
In Diagonal Mar we know how important it is to enjoy a quiet and pleasant place where you can feed your baby. Therefore, we offer our clients 3 different nursery rooms equipped with microwave, table, chairs, seats and changing of diapers.
Location: 1st floor of the parking, 1st floor of the shopping centre (exclusively nursery room) and 2nd floor of the shopping centre (inside woman’s toilet).
Lego Fun Factory (Children’s Club)
Lego Fun Factory is located in the first floor of the shopping centre (in front of Media Markt) and will offer to children between 4 and 12 years multiple games to enjoy and discover the Lego’s world with monitors that will attend you from Monday to Friday from 17h to 20h and Saturdays and holidays opening from 12h to 14h and 17h to 21h.
Diagonal Mar has cardiac defibrillators installed in the shopping center that helps combat sudden cardiac death. Location: Service Information Desk 2nd floor (next to Zara).
Diagonal Mar shopping center offers customers a digital directory at the Customer service desk on the 2nd floor (next to Zara).
In the two rest areas located on the 2nd floor of the Diagonal Mar shopping center visitors can enjoy free press (in collaboration with 20 minutes).
You can enjoy our Personal Shopper Service in Diagonal Mar shopping center.
If you need an umbrella while visiting Diagonal Mar shopping center you can ask for one at the Service Information desk on the 2nd floor (next to Zara). Clients must deposit 20 euros for the loan of umbrellas. The deposit is returned when the umbrella is returned Umbrellas are bought from UNICEF.
* You must be a member of the Loyalty Card to enjoy this service (clients can sign up at the Customer Service Desk on the 2nd floor next to Zara).
Parking for bicycles
There are several bicycle parking spaces located at the entrances of the shopping center.
In case you have problems with the battery of your vehicle. Ask for help at the Parking Service Desk on the 1st floor of the parking.
Diagonal Mar has a car wash service in the parking on the 1st and 3rd floors. For more information click here.
The Customer Service Desk (information desk) is located on the 2nd floor (next to Zara).
Monday to Saturday from 10:00 a.m. at 22:00. Including opening holidays.
Diagonal Mar offers a dry cleaner located on the 3rd floor.
At Service Information Desk on the 2nd floor (next to Zara) there is a first aid kit at klients disposal if necessary.
FREE WIFI, no need to register!
1. Search for the open wifi network called “Diagonal Mar”
2. Connect to the ” Diagonal Mar ” wifi network. Normally the wifi page opens automatically. Push the button where it says ” Free” !
3. Now you should be connected to the FREE WIFI service of Diagonal Mar. Enjoy !
You can purchase your Diagonal Mar gift card at the Customer service desk at the 2nd floor (next to Zara). The gift card is a prepaid credit card that can be used exclusively in all the shops of Diagonal Mar shopping center. It is the ideal gift for any occasion: Christmas, birthdays and special ocations. ..
To purchase your gift card you can pay by credit card or cash.
The forgotten, lost or abandoned objects in the shopping centers can be asked for at the Service Information Desk on the 2nd floor (next to Zara).
Mobile Phone Charger
Diagonal Mar shopping center offers mobile chargers at Information Point.
In Diagonal Mar you can come accompanied by your pet, but remember that the general norms of higiene and security must be followed.
Do you need a taxi? Just ask the for help at the Customer Service Desk located on the 2nd floor (next to Zara) and they arrange for a taxi to come.
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